Shipping and delivery

We ship to the Netherlands, to all countries in the European Union, and to a number of countries outside the EU. Prices on the site are in euros and include VAT; shipping costs are displayed in the shopping cart before you checkout.

Shipping costs

Netherlands: 6.95 euros, and free on orders over 55 euros.

European Union: 12.95 euros. This applies to Belgium, Germany, France, Austria, Italy, Spain, Portugal, Ireland, Denmark, Sweden, Finland, Poland, Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Romania, Bulgaria, Greece, Estonia, Latvia, Lithuania, Luxembourg, Malta, and Cyprus.

Outside the EU: 19.95 euros, including to the United Kingdom, Switzerland, Norway, the United States, Canada, Australia, and New Zealand. For orders outside the EU, import duties or local taxes may apply. These are levied by the customs office of the destination country and are the responsibility of the recipient.

Delivery time

The standard delivery time is 1 to 5 working days throughout Europe. Orders received on a working day are usually prepared for shipment on the same or the next working day.

Should it unexpectedly take longer, for example because an item needs to be restocked from the supplier, we will let you know and provide a new date. You do not need to call us to check on it.

Multiple items in one order

If you order multiple light fixtures, we prefer to ship them together. If one item takes longer, we will split the shipment so you do not have to wait for the rest. We do not charge additional shipping costs for this.

Track and trace

As soon as your package has been handed over to the carrier, you will receive a confirmation email with a tracking number. This allows you to see where your shipment is and when it will be delivered.

Upon receipt

Check the box before unpacking it. If the packaging is visibly damaged, take a photo of it before opening it. If something is missing, or if there is transport damage, send an email to info@interior-lighting.eu with your order number and photos of the product, the packaging, and the damage. We will then provide a solution.

Delivery address

We deliver to the address you provide with your order. A different delivery address is possible; please specify this during checkout. Changes after the package has been shipped are usually no longer possible.